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What is a Virtual Agent?

Virtual Agents (VAs) are software services that engage in automated conversations with customers in self-service environments. IntelliResponse VAs empower customers through their journey for answers and task completion by simplifying the process of delivering information across multiple interaction channels.

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  • Charter Virtual Agent
  • CIBC Virtual Agent
  • Nova Scotia Power Virtual Agent
  • RBC Virtual Agent
  • Copa Airlines Virtual Agent
 

Infographic Case Studies

 
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