What is an IntelliResponse Virtual Agent?

Virtual Agents are software services that engage customers in automated conversations across multiple interaction channels.

Read More Read More
  • Optus invites you to read more about the virtual agent deployment case study.

    ‘Olivia’ is the digital concierge providing answers and information for Optus, one of Australia’s leading telecom providers.

  • Nova Scotia Power invites you to read more about the virtual agent deployment case study.

    Nova Scotia Power customers can ‘Ask Kim’ for assistance with their inquiries on the company’s website.

  • Abbie the Royal Bank of Canada mascot invites you to read more about the virtual agent deployment case study.

    Royal Bank leverages their brand mascot ‘Arbie’ as their online virtual agent answering customer queries.

  • Copa Airlines invites you to read more about the virtual agent deployment case study.

    COPA AIRLINES relies on “Ana” to greet customers and answer questions online. View Case Study

450 Deployments WorldWide

virtual agent software
  • PROVEN

    online conversion improvement for TD Bank thanks to IntelliResponse Virtual Agents.

    See More Case Studies
    TD Bank
  • 52%

    INCREASE IN First Call Resolution for ING thanks to IntelliResponse Virtual Agents.

    See the Case Study
    ING
  • 25%

    FEWER CALLS to CIBC’s contact center thanks to IntelliResponse Virtual Agents.

    See the Case Study
    CIBC

Why we're industry leaders

View More Awards
A collection of virtual agent technology Award Logos that Intelliresponse has received.
Intelliresponse's select customer list includes CIBC, TD Bank, Scotiabank, Optus, Nova Scotia Power and Epcor.

OFFERS

  • Deliver highly relevant offers across all online
    customer service channels.
  • Leverage intent recognition technology to present real-time, customized promotions.
  • Turbo charge online clicks and conversions. Drive top-line revenue.
Read More

Videos & Webinars


Visionary Video – The Dawn of the Digital Customer. Watch now!
Copa Airlines Video Case Study – Customer service soars to new heights. Watch now!
Intelliresponse Virtual Agents for the Enterprise overview video. Watch now!