.jpg){kind=icon}
About Us
IntelliResponse is the Instant Answer Agent. Our technology empowers customer-focused organizations to quickly and effectively address their customers' questions with "One Right Answer" across a wide variety of interaction channels, including corporate web sites, agent desktops, social media platforms and mobile devices. With more than 230 live implementations answering hundreds of millions of questions with One Right Answer, IntelliResponse is the gold standard in first line customer experience management.
IntelliResponse technology is delivered as an On Demand service that allows both consumers and agents to ask questions in natural language, and get one right answer - regardless of the hundreds of ways the questions may be asked, or the channel being used to ask them.
Some of the world's most recognized corporate brands and public institutions trust their customer experience management needs to IntelliResponse - including ING Direct, Budget Truck Rental, Enbridge Gas Distribution, Scotiabank, Penn State University, Ohio State University and Harvard University.
