Job Posting: Business Analyst

IntelliResponse is seeking a highly analytical business focused individual to join our team in the area of use case design for the IntelliResponse product.  In your role as Business Analyst, you will work with internal and external customers to define overall functional and feature requirements, build appropriate wireframes for UI where appropriate and design use cases that can be used by our development team working in an Agile/iterative based environment.

Primary Responsibilities: 

• Develop requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required.
• Successfully engage in multiple initiatives simultaneously.
• Work independently with users to define concepts and under direction of project managers.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Develop requirements specifications according to standard templates, using natural language.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.

Qualifications:

• 2+ years in the development of use cases in a product focused environment
• Strong understanding of SaaS based business models
• 2+ years of experience solving highly complex problems analysis
• Experience in hi-tech or software development organizations is an asset
• Excellent communication skills (written and oral)
• Strong organization skills
• Able to learn new concepts and apply them quickly
• Able to have fun while working in a close-knit team
• B.Sc degree

To apply for this position at IntelliResponse, please submit a resume and cover letter to Human Resources.

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