About Us
Why IntelliResponse?
My IntelliResponse

, Just Ask Iris – the Instant Answer Agent
One Right AnswerWeb Self-ServiceAgent Services for Contact Centers and CRMSocial Media and Mobile 

About Us I Leadership Team

David Lloyd

President

As President of IntelliResponse, David is responsible for setting the company's strategic direction, overseeing all day-to-day operations and driving new growth.

Prior to joining IntelliResponse, David was CTO/CIO with Dexit Inc., where he had multiple accountabilities that included all technology, software and hardware development, production and operations, project management and product development. David played a key role within the executive team of this publicly traded company in developing and transforming the business and technology strategy.

Previously as Senior Director, Technology Services within Carlson Marketing Group (CMG) in the US, David was responsible for overall strategy for the services and assets that enable their many client gift card, loyalty and channel solutions. His accountabilities included the architecture group, solution engineering, service and product management and selected technology acquisitions. The work moving CMG towards the implementation of a Service Oriented Architecture lead to their Bold 100 award from CIO magazine in the US in 2005. David joined CMG in 2001, after the acquisition of SalesDriver where he was VP Technology, leading this organizations development and support of their SaaS based solution that supports thousands of client programs in a single configurable white-label data/application model.

Paul Smith

Vice President of Alliances
Vice President of Sales, Commercial

Paul is responsible for strategic alliances and channel sales at IntelliResponse, as well as direct sales in the Commercial market. Before joining IntelliResponse, he was SVP Strategy and Co-founder of Sofea Inc, and prior to this was the founder and principal of Strategic Edge, a consulting firm specializing in helping global technology firms develop unique and compelling sales, marketing, product and alliance strategies. While at Strategic Edge, Mr. Smith worked with a number of the world's most successful software, consulting and technology firms, including Siebel Systems, PeopleSoft, Ernst & Young, IBM/LGS Consulting, Deloitte Consulting, and SOLCORP (an EDS company).

Prior to founding Strategic Edge, he held executive level positions at PeopleSoft, most recently as Vice-President Sales. As Vice-President Sales at PeopleSoft, Mr. Smith helped PeopleSoft grow ten-fold to be the fastest growing software firm in America for three years in a row. Mr. Smith also served as National Director of Alliances for PeopleSoft, managing all service partnerships.

Mike Hennessy

Vice President of Marketing
Vice President of Sales, Higher Education

Mike is responsible for all aspects of IntelliResponse corporate marketing, including demand generation, brand strategy, corporate messaging, advertising, public relations, and partner marketing. He is also responsible for direct and channel sales for in the Higher Education market.

Previously, Mike was the VP of Marketing and Alliances for Truition, an international retail and manufacturing software provider, where he headed corporate re-branding, partner development, lead generation and market entry strategies for North America and Europe. During his years as a Marketing Communications consultant for a number of world class agencies, Mike managed a client base that included Amazon.com, Dell, The Royal Bank of Canada, Hewlett-Packard and Pfizer Pharmaceuticals.

Mike holds a Masters in Business Administration from Queen's University, a Post Graduate Diploma in Marketing Communications from Seneca College and a Bachelor's Degree from Mount Allison University.

Contact Us
 
Our Clients