Award Winning Solution

IntelliResponse’s patented, award-winning question and answer platform delivers “One Right Answer” to customer questions across a wide array of assisted and self-service channels. As a leading-edge technology, IntelliResponse has been awarded and recognized by industry-leading organizations.

	Product of the Year Award IntelliResponse has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. Read announcement.
	IP Contact Center Technology Pioneer Award IntelliResponse has been named as a recipient of the 2009 IP Contact Center Technology Pioneer Award by Customer Interaction Solutions Magazine. The 2009 IP Contact Center Technology Pioneer Award recognizes companies that have created a truly valuable, successful IP contact center product or service. Read announcement.
	KMWorld 2009 Trend-Setting Product Award IntelliResponse has been awarded KMWorld’s 2009 Trend-Setting Product Award. The award recognizes the solutions that best exemplify the spirit of innovation demanded by the current economy, while providing their customers with the vital tools and capabilities to move and grow beyond the recession. Read announcement.
	2009 Gartner Magic Quadrant for e-Services Suites IntelliResponse is positioned in the 2009 Gartner Magic Quadrant for e-Services Suites for the second consecutive year. The Magic Quadrant for e-Service Suites presents a global view of Gartner's opinion of the main software vendors that should be considered by organizations seeking to develop or enhance customer service channels. Read announcement.
	Customer.com Customer Service Star The Patricia Seybold Group, a Boston-based consulting firm specializing in helping Fortune 500 companies with their e-business strategies, has named IntelliResponse a “Customer.com Customer Service Star” for the second consecutive quarter. Read announcements: Q1 2009, Q2 2009.