Case Study | Temple University
6643
Education
Case_Study_-_Temple_University.pdf
Temple University is a comprehensive public research university with more than 34,000 students, and is the 6th largest provider of professional education in the United States. IntelliResponse deployment results include:
- Answered nearly a quarter of a million questions since implementation two years ago
- Saved almost 20,000 hours of work for admissions staff - equates to about 6 full-time staff
- Capturing every question asked allows Temple University's various departments to offer optimal service and satisfaction