Case Study | Scotiabank - Small Business Banking

Scotiabank is one of North America’s premier financial institutions. With over 57,000 employees, Scotiabank Group and its affiliates serve approximately 12 million customers in 50 countries around the world. Implementing IntelliResponse for the bank’s Small Business division enabled them to achieve the following results.

• Reduced email volume by 20%
• ROI in first month
• Provided ideas for