(Toronto) January 12, 2009 - IntelliResponse, the Instant Answer Agent, announced today that the company will be exhibiting at the upcoming EUCI Web Self Service for Utilities Conference  in San Diego, CA on June 13 – 14 at the Hilton San Diego Resort & Spa. During the conference, IntelliResponse will be demonstrating its’ web self service technology and presenting live customer examples.

EUCI’s 4th annual Web Self Service for Utilities conference brings together top experts in web usability, functionality, and design to share their experiences and best practices, so that attendee organizations can learn to optimize every self service interaction and enhance their customer experience management capabilities.

“We are delighted to be invited to participant in this year’s Web Self Service for Utilities Conference”, said Mike Hennessy, VP of Marketing at IntelliResponse.   “We look forward to meeting with some of the industry’s top utility companies and to learn more about their web self service needs and strategic priorities”.


About IntelliResponse

IntelliResponse enhances the multi-channel customer experience capabilities of hundreds of enterprise businesses and educational institutions via its Instant Answer Agent, an industry leading On Demand software platform that allows both consumers and contact center agents to ask questions in natural language, and get one right answer - regardless of the hundreds of ways the question may be asked.  With more than 200 live customers- facing implementations answering 50 million+ questions with one right answer, IntelliResponse is the gold standard in first line customer experience management.
Some of the world’s most recognized corporate brands and higher education institutions trust their customer experience management needs to IntelliResponse - including ING Direct, TD Canada Trust, Scotiabank, Penn State University, The Ohio State University, University of British Columbia and Harvard University Extension School.

About EUCI

EUCI, Electric Utility Consultants Inc. is a leading provider of conferences, seminars, workshops and courses designed exclusively for the energy industry. EUCI’s 4th Annual Web Self Service for Utilities Conference will be giving utilities the leading edge trends and forecasts to develop the most comprehensive web self service programs.

Contact:
IntelliResponse
416-214-9337 Ext. 224
info@intelliresponse.com