Webinar | How to Maximize eServices

Self-service solutions are becoming a common part of many web sites because they educate prospective buyers, drive incremental sales, reduce contact center costs and improve customer satisfaction. Learn how to maximize eServices within your organization, and make the customer service transition from the web to the contact center effortless. In this webinar, Jeremy Green, a Senior Manager with TD Bank Financial Group, discusses how he successfully pioneered online eService deployments for sales and service at this national bank. Jeremy has 10 years of experience managing teams dedicated to driving online sales, transactions, cross-selling and channel integration efforts.