LIVE WEBINAR: January 29, 2009 @ 1 PM ET / 10 AM PT

Enhancing The Customer Experience With a Multi-Channel Online Service Solution: Leveraging the Latest Online Technologies and Tactics to Attract, Convert and Retain Your Best Customers.

Join Experts from IntelliResponse, Live Person and 24-7 INtouch as they discuss the latest multi-channel strategies designed to increase customer acquisition, retention and satisfaction.

LIVE WEBINAR: December 9, 2008 @ 1 PM ET / 10 AM PT

Delivering on the Promise of Web-based Customer Experience: Site Visitors' Frustrations With Web Self-Service and Search Remain, But New Tools Can Offer an Effective Solution.

Peter Sargent, Vice President at Jupiter Research, discusses the dire consequences poor customer experience management can have on organizations, and how the latest in web-based tools can help empower users with the right information.

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FREE LIVE WEBINAR: September 17, 2008 @ 2 PM ET / 11 AM PT

How to Maximize eServices: Improve Self-Service, Increase Sales & Make the Transition from the Web to the Contact Center Effortless

Self-service solutions are becoming a common part of many Web sites because they educate prospective buyers, drive incremental sales, reduce contact center costs and improve customer satisfaction. On September 17th, IntelliResponse will be hosting an exclusive webinar: “How to Maximize eServices”. The presenter, Jeremy Green, most recently held a Senior Manager position where he successfully pioneered online eService deployments for sales and service with TD Bank Financial Group.  Jeremy has 10 years of experience managing teams dedicated to driving online sales, transactions, cross-selling and channel integration efforts.

WEBINAR: Featuring Mitchell Kramer, Senior VP, Patricia Seybold Group, Sponsored by IntelliResponse

You’d never treat customers like this if they visited your offices – why do you do it on the website?
June 19th, 2008  1:30 PT ET / 10:30 AM PT

VIEW RECORDING OF THIS WEBINAR