Webinar Invitation

Why Old School Self-Service is
Hurting Your Customers and what you can do about it
(via Web, Mobile and Social Media)


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Register for a FREE Webinar

Join this webinar hosted by IntelliResponse and featuring Dr. Natalie Petouhoff, Senior Analyst at Forrester Research, Inc. to discuss the customer service challenges created by traditional self-service and how organizations can drive new self-service enhancements in 2010 via web, mobile and social media.
    
Date:  Wed, Feb. 10, 2010
Time:  1:00PM - 2:00PM (EST)

     

How can you streamline your customer service while improving responsiveness and service accuracy? 

Find out how through this FREE webinar sponsored by IntelliResponse, and featuring a speaker from Forrester Research, an independent research firm.

During this event, you will learn:

  • How traditional self-service is failing the customer
  • The importance of delivering One Right Answer to self-service questions
  • The rising influence of mobile & social media
  • Case study on how a top 10 North American bank has succeeded
  • Best practices for your organization