Events

Webinar with Forrester: The New Blueprint – Build Your Strategy for Web Self-Service and Knowledge Management Success

Webinar-Forrester and IntelliResponse 2014 (Web Self-Service)v2

LIVE WEBINAR: The New Blueprint – Build Your Strategy for Web Self-Service and Knowledge Management Success
(Wed, June 11 @ 2PM EST)
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Learn How to Answer Customer Questions on First Contact

Join our guest speaker Forrester Research Analyst Kate Leggett and IntelliResponse for a “hands on” web event that offers real world, expert advice on how you can build, manage and measure best-in-class online self-service and knowledge management.

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Call Center Week 2014

Call Center Week 2014 (header)


IntelliResponse Participating at Call Center Week in Las Vegas,
June 9 -13, 2014

  • Discover how today’s leading organizations are leveraging digital self-service technologies like virtual agents to transform the customer experience.
  • Stop by booth #15 and speak one-on-one with a digital self-service expert.

For details…

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Finovate Spring 2014

 

IntelliResponse at Finovate Spring 2014

IntelliResponse Participating at Finovate Spring in San Jose,
April 29 & 30, 2014

  • Watch a live demo of IntelliResponse’s latest innovations in digital self-service solutions for financial services organizations on Apr 29 from 9:00AM-10:15AM (IntelliResponse will be the 4th presenter in this time slot).
  • Stop by our table and speak one-on-one with us.
  • Discover how today’s leading banks and credit unions are able to take digital interactions to a new level—driving positive customer experiences online while also driving top-line revenue and key customer insight through our virtual agent technology.

For details…

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NG Customer Experience Summit 2014

NG Customer Experience

IntelliResponse Will Be at NG Customer Experience 2014
(Newport Beach, CA) April 28 – April 30, 2014

 

  • IntelliResponse will be a Sponsor at the NG Customer Experience Summit, Newport Beach, CA from April 28 – April 30, 2014.
  • Join sixty-five of North America’s leading customer experience executives for two and a half days of focused workshops, peer-led panel discussions and working lunches.
  • Speak one-on-one with senior executives at IntelliResponse and discover how digital self-service technology can help your organization deliver a superior online customer service experience.

For details…

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Webinar with Ovum: The State of Web Self-Service 2014

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LIVE WEBINAR: New Customer Experience Trends You Need to Know
(Wed, April 16 @ 2PM EST)
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In this webinar, Aphrodite Brinsmead, Senior Analyst of Ovum Research, reveals data from her latest market overview of self-service and virtual agents, taking us through the customer self-service journey and advising us of the benefits and challenges to consider when building an online self-service experience for your customers.

If you’re responsible for improving any aspect of the online customer experience, this is one webinar you don’t want to miss.

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Argyle 2014 Customer Care Leadership Forum (Spring Event)

Argyle Executive Forum Logo

IntelliResponse Will Be at Argyle Executive Forum’s 2014 Customer Care Leadership Forum: Spring Event (New York, NY) April 8, 2014

  • IntelliResponse will be a Senior Supporter at Argyle Executive Forum’s 2014 Customer Care Leadership Forum, Spring Event in New York, NY on April 8, 2014.
  • Learn ways to succeed including leading the charge to create a proactive strategy for cutting costs while focusing on customer concerns, understanding how social media is paving the way for the future, as well as how customer service executives are advancing their overall business objectives.
  • Speak one-on-one with senior executives at IntelliResponse and discover how digital self-service technology can help your organization deliver a superior online customer service experience.

For details visit…

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