• RESIZE TEXT

Press Releases

Tech CU Taps IntelliResponse to Strengthen Online Member Engagement Using Virtual Agent Technology

Digital Self-Service is an Easy, Convenient Customer Service Option that also Provides Insight into Consumer Needs

TORONTO, Ontario – October 07, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, today announced Tech CU (Technology Credit Union) has implemented IntelliResponse Virtual Agent technology on their website to provide innovative self-service options and online 24/7 customer support. Tech CU is among leading credit unions in the United States to add IntelliResponse virtual agents to their service options.

Read More

USE Credit Union Selects IntelliResponse Virtual Agent To Increase Online Member Engagement

Credit Unions Increasingly Turning to Digital Self-Service Technology to Keep Up with Growing Membership

TORONTO, Ontario – Sept 23, 2014 – IntelliResponse, provider of the most widely-deployed enterprise Virtual Agent Technology, today announced that San Diego-based USE Credit Union has deployed the entire IntelliResponse Virtual Agent technology platform, which includes Answers, Voices and Offers, in order to optimize their online member experience.

Read More

North America’s Fastest Growing Companies are Setting Themselves up for Customer Service Disaster, Finds New IntelliResponse Research

The Most Widely Offered Service Channels Among Growing Companies Are Also The Most Labor Intensive For Customers

TORONTO, Ontario – Sept 18, 2014 – Research conducted by IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, found that many of North America’s fastest growing technology companies are setting themselves up for customer service disasters by offering few or no options for customers to quickly and easily find answers to their questions.

Read More

Healthcare and Medical Services Company Deploys IntelliResponse Virtual Agent Technology

Company Launches Digital Self-Service Solution as Part of a Newly Designed, User-Friendly Customer Portal

TORONTO, Ontario – July 29, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, today announced that a leading healthcare and medical services company has deployed the IntelliResponse Virtual Agent solution as part of its new customer portal. Using this digital self-service solution, customers will be able to ask questions about all online services related to accounts and billing, and receive a single, right answer.

Read More