Digital Self-Service is an Easy, Convenient Customer Service Option that also Provides Insight into Consumer Needs
TORONTO, Ontario – October 07, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, today announced Tech CU (Technology Credit Union) has implemented IntelliResponse Virtual Agent technology on their website to provide innovative self-service options and online 24/7 customer support. Tech CU is among leading credit unions in the United States to add IntelliResponse virtual agents to their service options.
Credit Unions Increasingly Turning to Digital Self-Service Technology to Keep Up with Growing Membership
TORONTO, Ontario – Sept 23, 2014 – IntelliResponse, provider of the most widely-deployed enterprise Virtual Agent Technology, today announced that San Diego-based USE Credit Union has deployed the entire IntelliResponse Virtual Agent technology platform, which includes Answers, Voices and Offers, in order to optimize their online member experience.
The Most Widely Offered Service Channels Among Growing Companies Are Also The Most Labor Intensive For Customers
TORONTO, Ontario – Sept 18, 2014 – Research conducted by IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, found that many of North America’s fastest growing technology companies are setting themselves up for customer service disasters by offering few or no options for customers to quickly and easily find answers to their questions.
Award Highlights IntelliResponse’s Market Leading Product Innovation for Virtual Agent Technology
TORONTO, Ontario — Sept 4, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, is pleased to announce that IntelliResponse OFFERS has been recognized by KMWorld as a Trend-Setting Product for 2014.
Winners Will Be Honored at the Golden Bridge Awards Dinner and Presentation in
San Francisco on September 8, 2014
TORONTO, Ontario – Aug 18, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, has been recognized as a finalist in the 2014 Golden Bridge Awards for its IntelliResponse OFFERS product.
Company Launches Digital Self-Service Solution as Part of a Newly Designed, User-Friendly Customer Portal
TORONTO, Ontario – July 29, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, today announced that a leading healthcare and medical services company has deployed the IntelliResponse Virtual Agent solution as part of its new customer portal. Using this digital self-service solution, customers will be able to ask questions about all online services related to accounts and billing, and receive a single, right answer.