Copa Airlines is Latin America’s fastest growing airline and Star Alliance member. From its Hub of the Americas in Panama, Copa offers flights to more international destinations than any other airline from any other hub in the Latin American region.
How Does Copa Airlines Do It?
Copa Airlines: Customer Success Story [Infographic]
Check out this infographic and discover how Copa Airlines:
- Provides customers with instant answers to their questions, 24/7, using online self-service technology.
- Delivers an exceptional online self-service experience in multiple languages.
- Deflects calls (4 out of every 10 Copa customers never require live support through phone or chat).
- Has extended online self-service to other channels like Facebook.
For a deeper look at this fascinating success story, check out the infographic below.
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