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Leadership Team
David LloydChief Executive Officer
As CEO of IntelliResponse, David is responsible for setting the company's strategic direction, overseeing operations and driving new growth. Before assuming this role David was CTO & VP Client Services for IntelliResponse where he lead the expansion of the product into analytics, social and mobile markets as well as the transformation of their analytics towards customer intelligence.
David was CTO/CIO with Dexit Inc. brought on to transform the current solution from proprietary technologies while making it available as a set of open services. Prior to Dexit, David worked with Carlson Marketing Group (CMG), as Senior Director, Technology Services in the US where he was responsible for overall technology strategy for the services and product assets that enable their many client gift card, loyalty and channel solutions. Mr. Lloyd joined CMG in 2001, after the successful acquisition of SalesDriver where he was VP Technology, leading this organizations development and support of their SaaS based solution that supported thousands of client programs in a single configurable white-label solution model.
Mr. Lloyd has worked for top 5 consultancies as well as other start-ups in the area of technology and technology strategy specifically focused on the web. His earlier studies were focused in computer science before completing his MBA from Queens.
Susan Fox
Chief Financial Officer
Susan is a Chartered Accountant with over 20 years experience as a senior financial executive, principally CFO roles, at several small to midsize companies in both the public and private sectors. Her industry experience is primarily technology related (hardware and software) although it also includes such diverse experience as professional services (law firm) and publishing (US magazine).
She has been a key member of management teams that have led organizations through times of significant change and transformation including; 100% year over year revenue growth, IPO, M&A, financial crisis management, as well as a number of significant financings.
Paul SmithVice President of Sales, Commercial
As Vice President of Sales for the Commercial Division of IntelliResponse, Paul is responsible for managing the direct sales team in key industry sectors such as financial services, utilities, telecommunications and retail.
Before joining IntelliResponse, Paul was SVP Strategy and Co-founder of Sofea Inc, and prior to this was the founder and principal of Strategic Edge, a consulting firm that specializes in helping global technology firms develop unique and compelling sales, marketing, product and alliance strategies. While at Strategic Edge, Mr. Smith worked with a number of the world's most successful software, consulting and technology firms, including Siebel Systems, PeopleSoft, Ernst & Young, IBM/LGS Consulting, Deloitte Consulting, and SOLCORP (an EDS company).
Prior to founding Strategic Edge, Paul was Vice President of Sales at PeopleSoft. Mr. Smith helped PeopleSoft expand tenfold to be the fastest growing software firm in America for three years in a row. Mr. Smith also managed all service partnerships as National Director of Alliances for PeopleSoft.
Mike HennessyVice President of Marketing
Vice President of Sales, Higher Education
Mike is responsible for all aspects of IntelliResponse corporate marketing, including demand generation, brand strategy, corporate messaging, advertising, public relations, and partner marketing. He is also responsible for direct and channel sales in the Higher Education market.
Previously, Mike was the VP of Marketing and Alliances for Truition, an international retail and manufacturing software provider that was acquired by CDC Software. At Truition, Mike led corporate re-branding, partner development, lead generation and market entry strategies for North America and Europe. During his years as a Marketing Communications consultant for a number of world class agencies, Mike managed a client base that included Amazon.com, Dell, The Royal Bank of Canada, Hewlett-Packard and Pfizer Pharmaceuticals.
Mike holds a Masters in Business Administration from Queen's University, a Post Graduate Diploma in Marketing Communications from Seneca College and a Bachelor's Degree from Mount Allison University.
Michael PrattVice President, Partners and Alliances
Michael is responsible for all aspects of partnerships & alliances at IntelliResponse.
With more than 20 years in sales and business development, Michael has worked for companies such as IBM, McCaw Cellular (purchased by AT&T), LivePerson and a boutique Contact Center specializing in Pay-For-Performance solutions. Regardless of industry, Michael has specialized in providing complex, multi-business partner, agreements to more than 100 Fortune 500 companies as well as government organizations, consortiums and smaller businesses.
Michael holds BA’s in Economics and Philosophy from Pacific Lutheran University and an MBA from the Lundquist School of Business at the University of Oregon.
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