Utilities Providers Choose IntelliResponse to Deliver Instant Answers via Web, Mobile, Agent and Social Media 

The IntelliResponse Answer Suite lets more of your utilities customers resolve service questions themselves – dramatically decreasing escalations to costly service channels like email or phone. The result: customer satisfaction soars and contact center costs shrink.

Video Case Studies

EPCOR Grows Customers, Decreases Call Volumes

Union Gas Meets Evolving Customer Service Needs